Bec in the library

"I have always imagined that paradise will be a kind of library." — Jorge Luis Borges

504: Module 1, quality management March 8, 2012

Required reading

Tribus, Myron. The Journal for Quality and Participation16. 1 (Jan/Feb 1993): 12.

Reading response

“It takes constant engagement to wed a student to learning.” p.2

“…everyone in the system is expected, invited and trained to participate in the improvement process.” p.2

Quality is not the problem, quality IMPROVEMENT is what you are striving for.

“Steps needed when making changes:

1. Development of a general awareness of why it is necessary to change.

2. Establishment of goals and objectives for the change.

3. Understanding, broadly shared, of what the change entails…

4. A sensible set of first steps.” p.5

This reading was published almost 20 years ago and I do actually have to wonder how much relevance it has today. Are all schools really so stuck that they regard kids as production line materials? That testing really is all that matters? Do admin really still think teachers and students don’t need, want and deserve a voice in deciding what constitutes quality management? Are international and independent schools different in their approach to this as they are not bound (as much) to state or federal standards or funding?

I don’t really have answers to these questions. I wonder who does?

Forum activity: Consider how this model could be used to enhance the management of information service provision in a school. How might a teacher librarian use quality management to enhance his/her profile? Include your comment on the forum or add to the conversation already begun.

Starting with the understanding that quality, of whatever standard, can always be improved, using the “steps for change” (as I’ve dubbed them) would be a great way to enhance the management of IS provision in our school. Getting other stakeholders involved, such as students, teachers and parents, would be crucial in this as they have such a vested interest and opinion as to what constitutes quality and it’s improvement.

As a school, we have just opened up many of our systems to outside critique with success. The school community were open, honest and gave some interesting and suitable ideas. I am eager to see where the school goes with this new information. Hopefully it’s not just paying lip service to being transparent and keen to involve the community in our future direction.

Required reading

Streeton Primary School (2000). The 12 quality principles. In Q is for quality : continuous improvement in schools through quality management and quality learning (pp. 12-24). Yallambie, Vic. : Streeton Primary School. 

Reading response

What a fabulous read! So clearly laid out and extrapolated upon. The extremely clear school based examples make a lot of sense and make it far easier for me to see if and how our school is currently displaying quality management.

Module activity: Explore the website Quality Learning Australia Examine what Quality Learning is. Explore the Resources section, especially the free papers, to develop your understanding of how quality is being considered within this organisation in Australia.


I think that all schools should take the test in the above link, just to see if they really are providing the quality education they think they are. I wonder how my school’s admin would score themselves.


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